Who Should Enroll in This On-Demand Course?
If you already have a social customer service team and are looking for ways to scale, then this is the course for you. If you don’t have a well defined digital care strategy YET, but are looking to learn how to build it, then this the course is also for you.
Regardless of where you are in your social care journey, this 30 min. virtual course will provide you with actionable takeaways and real world examples to set up your process, teams, and strategy to meet your customer service goals.
In this course you will learn: