How to Prepare Your Social Care Team for the Holidays

From holiday shopping madness to delayed shipments, flights, power outages, and the like, your social care team has a tough job ahead of them. 

 

Prepare for the Holidays

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From holiday shopping madness to delayed shipments, flights, power outages, and the like, your social care team has a tough job ahead of them. Join leaders in social care from Zappos, Canvas On Demand and Sparkcentral in this interactive webinar to learn how to prep your team for the unpredictable season that lies ahead.

In this webinar you'll learn

  • How best-in-class teams scale real-time customer support and engagement during the holiday rush. 
  • Which metrics matter the most to managers at top performing contact centers prior to and throughout the season. 
  • What best practices social care teams rely on to successfully staff and manage teams during the busiest time of the year.