4 Strategies to Service Customers on Social Media

Reach and resolve issues where they are by connecting with them on social media.

 

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This webinar provides real customer scenarios for providing real-time customer service that imporves customer happiness and agent productivity.

See how Sparkcentral and other progressive tools can help your organization provide customer service on social channels like Twitter, Facebook and Instagram.

In this webinar you'll learn how to:

  • Determine, implement, and manage your social service channel. 

  • Engage and maintain the same level of service no matter what channel. 

  • Navigate, integrate, and scale social media customer service.